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FORMULAIRE
The after-sales service for the Mectron in France is provided by Melcyden, a certified technical partner specialized in the maintenance and repair of medical devices.
Please download and complete the checklist that must accompany your defective product.

Form prêt
REPAIR PROCEDURES
TRACEABILITY
Reception of the motor and registration in the traceability software
REPAIR OR QUOTATION
Replacement of defective parts under warranty, or quotation provided if out of warranty
FINAL TESTS AND SHIPMENT BACK
Preparation and dispatch of the parcel
DONE
Your repaired motor is returned to you
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